In order to get to the root of the problem, the team at Lindum carried out an in-depth audit of the entire pallet wrapping operations at the manufacturing site. From their current packaging products to their machinery and processes, no stone was left unturned in determining what was causing the crushing issues. Our team worked closely with the team at the coffee manufacturer to ensure their audit was as thorough as possible and were soon able to identify the root cause of the problems and how to solve them. They identified that the stretch film that the company were using was too tough for the job. This means that the film used was too ‘thick’ and therefore applying to much pressure to the pallet, and as a result, the boxes were crushing. A film with a lower micron thickness, with more stretch capacity would suit the operation better. Furthermore when the film was being applied by the pallet wrapping machine, it was being incorrectly applied to the pallets with too much lay on tension. It was quickly identified that using a pre-stretched film was required, and after recommendations from our team, the manufacturer switched from their existing film to a 12mu nano stretch film. Why this film? Nano films are robust and offers high puncture resistance and excellent cling to the product. In this case, the true benefit of Nano was its stretch to 400% meaning it’s not ‘tough’ like the existing film and much more flexible when applied – therefore not causing any crushing on application.