We here at Lindum cannot say enough how much we value your business and continued support through the last 6 months and the last few years. We always try to go above and beyond and to make sure that your production never stops. However, with the positive increase in requests for morning deliveries and next day deliveries we just wanted to communicate how we are going to support these requirements going forward.
Customer service and the experience we offer to our clients has always been a key part of the Lindum Values. We always try to go above and beyond for your business and to make sure that your production never stops.
The last few months has seen an increase is orders and requests for more, quick turn around deliveries. We are always happy to build our service around our customers’ needs and we wanted to communicate how we are going to answer to these demands going forward.
- FREE Next Day Deliveries – placed with firstname.lastname@example.org by 4pm the day prior for free delivery
- Next Day Delivery, orders placed after 4pm – this will be classed as a ‘same day delivery’ and is chargeable.
- Here’s a guide to any charges based on your region.
- FREE Morning Slot Deliveries – placed with email@example.com by 12pm the day prior for free delivery
- Morning Slot Deliveries, orders placed after 12pm – again we will try our best to get it to you Free of charge but we may have to add a small administration fee of £10.
- Returns – We are happy to arrange collection of any items/order that you do not require, and our Customer Services Team will be in touch as soon as possible to discuss the credit process and any charges.
- Bulk Orders – We want to maintain our outstanding service levels for you, if you require a large number of pallets please let us know of your order at your earliest convenience, so our warehouse can arrange this for you. We appreciate that sometimes you may need to place an order at short notice, and we will do our best to get this to you within a timely manner.
Our Customer Services Team are always pleased to hear from you for; product advice, orders, forward plans or just feedback about how Lindum can become even easier to deal with. Please call the office on (01469) 574480 and ask for Martina or Ange and they will be able to assist you.