The following service levels will be in place from Wednesday 2nd January 2019.
Firstly, we have extended our next day delivery cut-off time to 16:00. For customers on the Stock&Store programme, this has been extended to 16:20. Any orders placed after this time for next day delivery will incur a same day delivery charge (see same day charges on the following page).
*For orders over £250.00. All orders below £250.00 will incur a small order processing charge of £35.00.
For local customers, we do have routine delivery days (see below). However, if you require an urgent delivery outside of the normal routine, please state when ordering and we will make arrangements to meet this.
We now offer collection from our warehouses, for added flexibility. Your order will be ready for collection 1 hour after it is received by our Customer Service team. Any customer can place 1 order for collection per day FOC and thereafter there will be a £15 admin fee for each collection.
We are pleased to announce we now offer a very competitive same day delivery service because we know that things don’t always go according to plan, and production cannot stop!